Kindly check the FAQs below if you are not very familiar with the functioning of this website. If your query is of urgent nature and is different from the set of questions then do write to us at info@chemtexltd.com or Call us on +91-33-7111-1111  between 9am – 7pm (Business Days).

eCommerce FAQ's

Registration

How do I register?

You can register by clicking on the "My Account" link at the top right corner of the homepage. Please provide the information in the form that appears. You can review the terms and conditions, provide your payment mode details and submit the registration information.

Are there any charges for registration?

No. Registration on www.chemtexltd.com is absolutely free.

Do I have to necessarily register to shop on Chemtex Speciality Limited?

No, you can place orders without registering.

Can I have multiple registrations?

Each email address and contact phone number can only be associated with one Chemtex Speciality Limited account

Can I add more than one delivery address in an account?

Yes, you can add multiple delivery addresses in your Chemtex Speciality Limited account. However, remember that all items placed in a single order can only be delivered to one address. If you want different products delivered to different address you need to place them as separate orders

Can I have multiple accounts with same mobile number and email id?

Each email addresses and phone number can be associated with one Chemtex Speciality account only.

Can I have multiple accounts for members in my family with different mobile number and email address but same or common delivery address?

Yes, we do understand the importance of time and the toil involved in shopping groceries. Up to three members in a family can have the same address provided the email address and phone numbers associated with the accounts are unique.

Can I have different city addresses under one account and still place orders for multiple cities?

Yes, you can place orders for multiple cities.

 

Account Related

What is My Account?

My Account is the section you reach after you log in at www.chemtexltd.com. My Account allows you to track your active orders, credit note details as well as see your order history and update your contact details.

How do I reset my password?

You need to enter your email address on the My Account Page and click on forgot password. An email with a reset password will be sent to your email address. With this, you can change your password. In case of any further issues reach out to our customer support team.

What are Credit Notes & where can I see my Credit Notes?

Credit notes reflect the amount of money which you have pending in your Chemtex Speciality account to use against future purchases. This is calculated by deducting your total order value minus undelivered value. You can see this in “My Account” under credit note details.

What is My Shopping List?

My Shopping List is a comprehensive list of all the items previously ordered by you on Chemtexltd.com.This enables you to shop quickly and easily in future.

Payment Related

What are the modes of payment?

You can pay for your order on Chemtexltd.com using any of the payment methods registered with our payment partner – Razorpay.

Are there any other charges or taxes in addition to the price shown? Is GST added to the invoice?

There is no VAT. However, GST will be applicable as per Government Regulations.

Is it safe to use my credit/ debit card on www.chemtexltd.com?

Yes it is absolutely safe to use your card on www.chemtexltd.com. A recent directive from RBI makes it mandatory to have an additional authentication pass code verified by VISA (VBV) or MSC (Master Secure Code) which has to be entered by online shoppers while paying online using visa or master credit card. It means extra security for customers, thus making online shopping safer.

If I pay by credit card how do I get the amount back for items not delivered?

If we are not able to delivery all the products in your order and you have already paid for them online,the balance amount will be refunded to your Chemtex Speciality Limited account as store credit and you can use it at any time against your future orders. Should you want it to be credited to your bank account please contact our customer support team and we will refund it back on to your card.

Where do I enter the coupon code?

Once you are done selecting your products and click on checkout you will be prompted to select delivery slot and payment method. On the payment method page there is a box where you can enter any coupon code that you have. The amount will automatically be deducted from your invoice value.

 

Customer Service

How do I contact customer service?

Our customer service team is available throughout the week, all seven days from 9am to 7pm on all business days. They can be reached at +91-33-7111-1111 or via email at info@chemtexltd.com

What are your timings to contact customer service?

Our customer service team is available throughout the week, all business days from 9 am to 7 pm.

How can I give feedback on the quality of customer service?

Our customer support team constantly strives to ensure the best shopping experience for all our customers. We would love to hear about your experience with Chemtex Speciality Limited Do write to us at info@chemtexltd.com in case of positive or negative feedback.

How do I raise a claim with customer service for any of the Guarantees - Delivery Guarantee, Quality Guarantee?

If you face any issues with price, quality or delivery of products we will take every measure to address the issue and make it up to you. Please contact our customer support team with details or your order as well as the issue you faced.

Sanitizers and Disinfectants

Alstasan Hand Rub

Why should you sanitize hands?

Hand sanitation is one of the best personal hygiene practices. Washing your hands firstly with soap & water, and then sanitizing your hands with hand sanitizer makes you healthier. In addition, doctors always recommend using it in the kitchen before cooking. Also, it must be used in hospitals after surgery or any other activity.

Are Hand Sanitizers effective on Coronavirus?

Alcohol based Hand Sanitizers with Chlorhexidine Gluconate are effective on Corona Virus. The N-CoV is an enveloped virus which comes from the SARS CoV2 family. The CHG helps to penetrate through the protein layer of the virus and Alchol above 65% is effective to kill the Virus. ALSTASAN HANDRUB is a 70% Ethyl Alchol composition with 2.5% CHG 20.

When & how to use hand sanitizers?

When hands are more greasy or dirty then firstly hands should get washed off with soap & water. Squeeze desired amount of hand sanitizer onto the palm of one hand. Then rub your hands together thoroughly. Also rub around your fingers, fingertips, & nails until your hands become dry.

A good hand hygiene practice plays an important role in reducing contagious diseases like cold & flu. Using hand sanitizers is one of the beneficial hand hygiene practices.

Will my skin start cracking with overuse of Hand Sanitizers?

ALSTASAN HAND RUB contains emollients and moisturizers which helps to keep the skin, soft and moist. So even if you apply it every 30 minutes, your hands will not feel itchy or dry,

When & how to use hand sanitizers?

When hands are more greasy or dirty then firstly hands should get washed off with soap & water. Squeeze desired amount of hand sanitizer onto the palm of one hand. Then rub your hands together thoroughly. Also rub around your fingers, fingertips, & nails until your hands become dry.

A good hand hygiene practice plays an important role in reducing contagious diseases like cold & flu. Using hand sanitizers is one of the beneficial hand hygiene practices.

How does ALSTASAN HAND RUB work?

The alcohol present in the formulation helps in denaturation of the microbial structure, disrupting its membrane and bursting it completely. Since, the boiling point of alcohol is very low, the rubbing off of this product generates an exothermal reaction that takes away the germs along with its residues. CHG present in ALSTASAN HAND RUB is highly effective on enveloped virus

How to use ALSTASAN HAND RUB?

Just dispense necessary amount in your hands and rub it all over your finger gaps, grooves and nails for about 20 seconds

Is ALSTASAN HAND RUB alcohol-based?

Yes. It is alcohol-based.

Why Alcohol based Hand Sanitizers?

Alcohol-based hand sanitizers which contain 60-65% alcohol is always best when compared with other types. It kills 99.9% germs. Many healthcare centers have shown that hand sanitizers containing a higher concentration of alcohol are more effective than those having lower alcohol concentration or non-alcoholic ones. Furthermore, the FDA also has shown that alcohol-based hand sanitizer reduces much flu-like contagious diseases and infections including coronavirus. Alcohol-based hand sanitizers are having fragrance & are refreshing. It is most widely used in hospitals, offices, and many other health care centers because of its effectiveness.

Is Alcohol-based Hand Sanitizer an alternative to handwashing with soap and water

Frequent and regular hand washing with soap for at least 20 seconds is one of the most important prevention measures for COVID-19. If soap and water are not readily available, an alcohol-based hand rub that contains at least 65% alcohol can be used.

How much alcohol should a hand sanitizer have for proper disinfection?

The World Health Organization recommends at least 60% of alcohol concentration for effective sanitation.

Is Hydrogen Peroxide in the Sanitizer good for the skin?

Over use of Hydrogen Peroxide may cause itching and burning sensation on the skin. It is advised to use Peroxide Free Hand Sanitizers if you feel itchiness of the skin

Why Liquid and Not Gel based Hand Sanitizer?

Many gel based hand sanitizers are available in the market, but these although effective in formulation are viscous in nature, are not fluidic and have a contained spread. With a structure smaller than the gel particle size, the virus can easily reside in the hollow skin cracks. A problem easily avoidable with liquid formulations. The reason why hospitals use clinical grade liquid based ones.

Is it flammable? Does it require any specific storage procedure?

Yes, it is flammable. Alcohol based products should not be sprayed on open flames, and kept away from any source of heat, flames and sparks.

What is CHG? Why has it been used?

CHG or Chlorhexidine Gluconate is added to alcohol making it extremely potent by enhancing the kill rate. CHG is often used in mouth wash, wound cleaning and surgical hand washing. It also enhances the spreading of hand rub.

After using this product, do we have to wash our hands?

No. Not required.

What if it gets splashed on our eyes or if we consume accidentally?

Seek medical attention immediately. Wash eyes immediately with plenty of water

Does prolonged exposure to light make the color of the product fade?

Yes, the dye used in sanitizer and disinfectants are scheduled under Drug controller dept and are usually light sensitive. So prolonged exposure to light may discolor or fade it. This however does not alter the property or efficacy of the product.

Is it safe for use by children?

Yes. It is safe for use by children

Alstacol 25+

Does ALSTACOL 25+ kill Corona?

Yes, it does with more than 99.9% efficiency. ALSTACOL 25+ is a special blend of 70% alcohol and 0.3% QAC's for enhanced efficacy against pathogens.

How can we use this product?

Simple. Spray on the targeted areas, wait for 5 seconds, and wipe it off.

Where can we use this product?

High contact surfaces such mobile phones, laptops, elevator buttons, handrails / handles and call buttons, escalator handrails, public counters, intercom systems, printers/scanners, door handles, security locks, keys, etc.

How does it work?

A special blend of Alcohol+QAC. Alcohol disintegrates the protective lipid layer, and the QAC attacks the protein structures

Do we need to dilute to use?

No, this is a ready-to-use product

Can it be used on any metallic surfaces? Will it corrode those surfaces?

Yes it can be used on any hard surfaces, metal, non-metal or glass. No alcohols are not known to be corrosive.

Can it be used in plastic, fiber and on mica surfaces?

Yes. Any non-porous hard surfaces.

Why Not Phenyl?

Phenyl has limited germicidal efficacy.

Can I sanitize my mobile phone with this?

"Yes, it is one of its primary applications.

For step-by-step procedure: https://www.chemtexltd.com/blog/disinfect-mobile-phone-with-alstacol-25/"

Does prolonged exposure to light make the color of the product fade?

Yes, the dye used in sanitizer and disinfectants are scheduled under Drug controller dept and are usually light sensitive. So prolonged exposure to light may discolor or fade it. This however does not alter the property or efficacy of the product.

 

Any safety measures before using this product?

Do not spray alcohol-based product on open flames. It is advised to wear safety goggles and respirator to avoid mist in eyes, and avoid inhalation.

Alstasan II 256

Are QACs more effective than Chlorine, which is cheap as well as easily accessible?

QACs are far more effective than chlorine, know more:https://www.chemtexltd.com/blog/replacing-sodium-hypochlorite/

How does your product work?

The R group in double chain QAC's with long alkyl chains instantly reacts with the organic matter in the microbial cell, denaturing essential cellular enzymes and proteins, distorting its nature completely.

Primary areas of application?

High Traffic Public Areas such as Metro Stations, Movie Theatres, Malls, Showrooms, Offices, F&B Preparation Areas, Pavements, Floors, Railway platforms, Infected/ Critical areas, Dip Tray for Shoes, Close Corners, Floors, walls, open surfaces, probes, crates disinfection, etc.

Does it have any side effects? Can it be used in residential areas?

ALSTASAN II 256 does not leave any toxic residues behind and can be used in residential apartments, buildings and complexes.

Does it require pre-evacuation of humans before its use? If yes, for how long?

For closed spaces, it is advised to limit people during spraying.

Any particular way of application? If yes, which one and why?

The product can be simply diluted and sprayed for open spaces, mopped for indoor floors.

Which application has better efficacy? Spraying or mopping?

ALSTASAN II 256 does not compromise on efficacy, the application method is depedent on the area to be covered, with less money and labour.

Does it require post rinsing?

Post application rinsing is not required. But, if desired.

The fragrance stays for how long?

It's not an air freshener, the scent remains with product drying, dependent upon the airflow, humidity of the atmosphere.

Does prolonged exposure to light make the color of the product fade?

Yes, the dye used in sanitizer and disinfectants are scheduled under Drug controller dept and are usually light sensitive. So prolonged exposure to light may discolor or fade it. This however does not alter the property or efficacy of the product.

 

Alstasan LF125

Why should we prefer QACs?

QACs show tremendous efficacy over vegetative bacteria and enveloped viruses such as corona and help in preventing the spread and replication within seconds of application

 

Where can it be used and how?

Safe to use in closed indoor spaces for fumigation. Recommended for infected areas and/ heavy traffic indoor areas.

 

Will not it cause skin irritation or allergic reactions if sprayed on humans directly?

Like any other disinfectants, direct spraying on human skin may be irritating, it is advised to refrain public from fumigated areas, and to wear fully covered clothes during the process.

 

How much to use?

"For Critical Area Disinfection/ Areas prone to human contact, use 15 ml ALSTASAN LF125 in 1ltr water. For Non-Critical Areas use 7.5ml in 1ltr water. For Aerial Fumigation: 30ml ALSTASAN LF125 in 1ltr water and fumigated with ULV fogger."

 

Will such low dosage rate work?

Product is specialized for cost effective dosage, and QACs are effective at low dosages.

 

Any particular way of application? If yes, which one and why?

ALSTASAN LF125 is fumigated with an ULV fogger. We recommended Chemtex's ULV fogger.

 

Pre-evacuation of humans required?

Yes, fumigation in closed spaces should not be done with people present. Safe re-entry time is 40mins.

 

Is it toxic? Does it affect our respiratory tract?

Direct inhalation may be irritating to nasal passages.

 

Is the citrus odour long-lasting?

Yes.

Alstasan Activ

How ALSTASAN ACTIV works?

Peracetic acid does not allow the synthesis of organic matters present in the microorganisms and completely removing them through oxidation reaction.

 

Where can we use it?

Food Processing, Dairy, Wineries, Breweries, Beverage Plants, Meat & Poultry Processing, Egg Processing, Packaging Plants, Packing Equipment Surfaces, CIP, Hard Non Porous Surfaces such as Food Preparation Surfaces, Tanks, Vats, fillers, Evaporators, Pasteurizers, & Aseptic Equipment.

 

Any particular method of applications?

"Immersion Method or Dipping method.

Coarse spraying on target areas at 0.1 - 4% with water."

 

Does the formulation contains nitrogen or phosphorous?

No. Negligible.

 

Does it foam?

No. It is non-foaming in nature, making it suitable for CIP applications

 

Does it leave behind any toxic residue?

No. It breaks down into water and oxygen, without leaving any toxic residues behind.

 

Is it compatible with all application surfaces?

Well compatible with most metals, non-metals, glass, elastomers and rubber surfaces.

 

Is it safe to use?

ALSTASAN ACTIV breaks down into water, oxygen and acetic acid. It is pretty safe to use.

Alstasan Silvox 150

Can it kill all types of bacteria and viruses?

ALSTASAN SILVOX 150 has proven efficacy against Gram positive & negative bacteria, fungi, yeasts, spores, sheathed & unsheathed viruses, amoebae, protozoa, biofilms.

How does Alstasan Silvox 150 disinfect?

ALSTASAN SILVOX 150 works on contact basis. Hydrogen Peroxide is a rapid oxidizing agent and damages cell structures of microorganisms, forbidding any chances of further replication. The antimicrobial silver provide residual antimicrobial activity.

How effective is it?

Application of ALSTASAN SILVOX 150 ensures rapid disinfection against harmful microorganisms within short contact time, communicable or non-communicable.

Can it be used in drinking water treatment?

Alstasan Silvox is certified by FDA (Food and Drug Administration), and approved by NTC (National Toxicology Center), SGS, CE etc. According to the EEC, WHO, and the USEPA silver hydrogen peroxide poses no harmful threats to humans. Even France, Germany, Switzerland and Australia have approved silver based hydrogen peroxide for drinking water sanitation.

Primary application areas?

Fogging and Fumigation of critical areas of hospitals and healthcare units, human disinfection tunnels, close public places, food contact surfaces, water storage and supply tanks, disposal instruments.

What if silver nitrate was not added?

Hydrogen peroxide is highly unstable and undergoes chain oxidation reaction and needs a stabilizer. Silver acts as a stabilizer and controls the continuous cidal effects of hydrogen peroxide for further reactions.

Does it have irritating smell?

ALSTASAN SILVOX 150 is odourless in nature and does not add or alter taste in the used medium.

Is it stable? Does it undergo hazardous decomposition?

It is stable and does not undergo hazardous decomposition. It breaks down into water and oxygen.

Is it corrosive?

Hydrogen Peroxide can be irritating on skin, and causes temporary whitening effect. Wash with soap and cold water, and apply a moisturizer.

Why Silver Hydrogen Peroxide instead of conventional Aldehyde, Formalin?

Typical fumigants include mostly formaldehyde, chlorine, etc. Formaldehyde is slow acting, and has poor penetration into cornered spaces. Also toxic causing burning sensations, pulmonary oedema, and pneumonitis upon prolonged exposure. Glutaraldehyde has adverse health effects such as nausea, eye and skin irritation.

Is ALSTASAN SILVOX 150 safe to be used at Critical Areas of Hospitals and Health Care Units? What is the maximum time required for disinfection?

ALSTASAN SILVOX 150 is to be sprayed for 60-90 seconds on application area and kept undisturbed for 2-3 minutes before re-entry. It's safe at use concentration of 1-2% even having anyone in the room during spraying. Higher concentration of 20% requires higher time, only necessary for OT and ICCU, not for OPDs and Clinics

Detpol HW+

Does it remove all harmful and infection spreading germs from your hands?

Yes. The anionic surfactants in this formulation help in 100% cleaning up of visible dust, dirt and grime and the anti-microbial agent helps in proper disinfection, leaving behind a refreshing fragrance.

 

Does it foam?

DETPOL HW+ lathers proficiently.

 

Is it skin friendly?

Yes, its made for human hands. The formulation is free of any hazardous chemicals.

 

Post rinsing required?

Should be well rinsed with water.

 

How long the antimicrobial effect lasts?

The antimicrobial agent in the product ensures effective hand sanitation, with sustained antimicrobial activity.

 

Can it be used by children?

Yes. It can be used by children.

 

What is its shelf life?

Nearly 24 months unopened.

 

Is DETPOL a soap or detergent?

DETPOL is not soap – it's a Syndet (SYNthetic DETergent.) These synthetic detergents are less drying and less damaging to skin proteins. They have a stronger cleansing action than soaps and are more soluble in water than soaps. The charged ends of detergents do not form insoluble precipitates with calcium and magnesium ions in hard water.

 

Any specific intervals or time for handwashing?

You can wash your hands whenever possible. Few key times include after contact with a sick person; after coughing, sneezing, or blowing your nose; after touching potentially infected surfaces, such as laptops or doorknobs; before eating; and after using the bathroom. Using Alcohol based Surface Disinfectant is highly recommended to sanitize frequently touched surfaces. ALSTACOL 25+ is highly effective to kill virus.

 

Does handwashing remove all harmful or infection spreading pathogens from your hands?

Frequent and regular handwashing with soap for at least 20 seconds is one of the most important prevention measures for COVID-19. Be sure to lather the backs of your hands, between your fingers, and under your nails. But frankly how frequent can a person wash hands. Its more easier to use Hand Sanitizers on clean hands

Alstasan Silvox 150 MiST

How does ALSTASAN SILVOX 150 MIST disinfect?

Hydrogen Peroxide is a rapid oxidizing agent and upon contact with microorganisms, it damages the total internal cell structure, forbidding any chances of further replication.

How effective is it?

Application of ALSTASAN SILVOX 150 MIST ensures rapid disinfection of harmful microorganisms within short contact time, be it communicable or non-communicable. Studies suggest that a 0.5% Acccelerated Hydrogen Peroxide formulation such as ALSTASAN SILVOX 150 MIST exhibits excellent virucidal attributes within a contact period of just 60 seconds.

Does the formulation have required approvals?

Accelerated Hydrogen Peroxide with Stabilizer has been recommended by CDC (Centre of Disease Control, USA) for virus deactivation. The formulation has also been recommended by AIIMS, Delhi for decontamination of used PPE Coveralls and N95 masks by health workers.

Primary Application Areas

Best when fogged or directly sprayed through atomizer sprayers on human contact surfaces, skin, fabric, pets, upholstery, kitchen, workplaces, living rooms, cars, decontamination of coveralls such as PPE, aprons, walk-through tunnels, masks, etc.

What is the difference between ALSTASAN SILVOX 150 and ALSTASAN SILVOX 150 MIST?

ALSTASAN SILVOX 150 MIST is a variant of ALSTASAN SILVOX 150 where the latter contains 11% Hydrogen Peroxide compared to 0.5% of the former. Both have their own range of applications, ALSTASAN SILVOX 150 MIST being mostly for household enclosed spaces and ALSTASAN SILVOX 150 for critical areas, hospitals, etc.

The product is colorless as well as odorless. How can one confirm the presence of silver accelerated hydrogen peroxide?

ALSTASAN SILVOX 150 MIST does neither have any odor, color nor is viscous in nature. In order to confirm the presence of active silver particles, add some table salt to it. The addition of salt will make the solution milky in color, marking the presence of silver atoms. The Hydrogen Peroxide is nothing more than additional nascent oxygen with water (H2O). This is what makes the product so Eco friendly and not toxic. Please check-out the link to see how the test is performed: https://youtu.be/kq6W5i7APRM

Is it corrosive?

ALSTASAN SILVOX 150 MIST is skin friendly.

Any reservation regarding material compatibility?

No. 0.5% Hydrogen Peroxide does not bear any adverse affect to any application material and neither does it introduce any harmful element in the application medium, making it safe for use.

Is it stable? Does it undergo hazardous decomposition?

It is stable and does not undergo hazardous decomposition. It breaks down into a non-toxic Mist (water) and Oxygen

Why Silver Hydrogen Peroxide MIST instead of conventional Formaldehyde or Iodophors?

ALSTASAN SILVOX 150 MIST does not emit toxic harmful fumes like conventional air fumigants such as formalin, bromine and other aldehydes and hence becomes a first choice for customers for disinfection purposes.

Does ALSTASAN SILVOX 150 MIST bleach the color of Fabrics?

0.5% Hydrogen Peroxide does not bleach and is neither a strong bleaching agent. Hydrogen Peroxide above 3% concentration will bleach your cloth colour or may even bleach your hair colour.

Alstasan Silvox 150 Fume

How does ALSTASAN SILVOX 150 FUME disinfect?

On application, it forms a cloudy effect expands inside the closed target spaces which decontaminates the air, walls, ceiling and floor.

How effective is it?

ALSTASAN SILVOX 150 FUME has 0.5% Accelerated Hydrogen Peroxide ensuring rapid disinfection of pathogens within a short contact time, be it communicable or non-communicable.

Why ALSTASAN SILVOX 150 FUME when you have similar 0.5% Hydrogen Peroxide based ALSTASAN SILVOX 150 MIST?

Both the products are 0.5% Accelerated Hydrogen Peroxide based, but ALSTASAN SILVOX 150 FUME has quantum sufficient Aloe Vera extracts which work as a humectant and helps in spread of the chemical. The formulation is strictly to be used with a smoke generator or a fog machine.

Does the formulation have required approvals?

Silver Accelerated Hydrogen Peroxide with Stabilizer has been recommended by CDC (Centre of Disease Control, USA) for virus deactivation. The formulation has also been recommended by AIIMS, Delhi for decontamination of used PPE Coveralls and N95 masks by health workers.

Primary application area

In enclosed spaces of residential, commercial, and industrial sectors, mainly rooms, cabins, shops, storage areas, showrooms, studios, clinics, restaurant, salons, schools, kitchens, boutique, theatres, furniture, upholstery, air vents, kitchen, workplaces, cars, that may not been in operation for long.

Why has Silver been added to in this product?

Silver shows superior antimicrobial attributes than other metal ions, and in combination with hydrogen peroxide, becomes a strong disinfectant which ruptures the total cellular structure on contact basis.

The product is colorless as well as odorless. How can one confirm the presence of silver accelerated hydrogen peroxide?

ALSTASAN SILVOX 150 FUME does neither have any odor, color or is nor viscous in nature. In order to confirm the presence of active silver particles, add some table salt to it. The addition of salt will make the solution milky in color, marking the presence of silver atoms. The Hydrogen Peroxide is nothing more than additional nascent oxygen with water (H2O). This is what makes the product so Eco friendly and not toxic. Please check-out the link to see how the test is performed: https://youtu.be/kq6W5i7APRM

Any reservation regarding material compatibility?

No. 0.5% Hydrogen Peroxide does not bear any adverse affect to any application material and neither does it introduce any harmful element in the application medium, making it safe for use.

Is it stable? Does it undergo hazardous decomposition?

It is stable and does not undergo hazardous decomposition. It breaks down into non-toxic water vapor and Oxygen.

Is it corrosive?

No.

Why Silver Hydrogen Peroxide FUME instead of conventional Formaldehyde or Iodophors?

ALSTASAN SILVOX 150 FUME does not emit toxic harmful fumes like conventional air fumigants such as formalin, bromine and other aldehydes and hence becomes a first choice for customers for disinfection purpose.

What if the leftover liquid changes colour?

This happens because the nozzle of the fumigator is made of copper/ nickel which reacts with the hydrogen peroxide and converts to its respective oxide. Simply discard the left over solution and run about 50ml plain water after use, to rinse.

BIOBUBBLE

BIOBUBBLE COAT 90D SANITIZATION SERVICE

What is the chemistry behind “BIOBUBBLE”? How does it work?

Antimicrobial activity of “BIOBUBBLE” is accredited to the formation of mono-molecular cationic layer over the application surface which pierces the virus’ cell membranes, auto-lysing and causing its inactivation upon direct contact.

What is the active ingredient used in this formulation?

Trimethoxy Silyl Quaternary Ammonium Chloride

For how many days does it remain effective?

The “BIOBUBBLE” treatment ensures formation of a protective coating over the surface which electrocutes the negative RNA upon exposure and also does not allow microbial contamination on the treated surfaces for up to 90 days with more than 99% tested efficacy.

What precautions to be taken during application?

Use proper personal protective equipment kit provided with the kit or as mentioned in the safety data sheet of the product. Seek medical guidance if necessary.

How does it differ from conventional disinfectants?

Conventional Disinfectants are based on alcohol, chlorine or peroxides. These chemicals prevents microbial contamination up to few hours. The infection load increases with time, leaving behind insignificant residues. “BIOBUBBLE” Surface Treatment ensures prolonged sterilization and does not allow the microbes to accumulate over the surface up to 90 days.

What is its recommended dosage?

500 ml of undiluted BIOBUBBLE COAT 90D is required to disinfect an area of 750 – 1000 sq.ft

Is the formulation recommended by any health organization?

Yes, the formulation has been approved by United States Environmental Protection Agency (USEPA).

Does it have anti-fungal property?

It does not allow fungus to grow on the treated surfaces.

Does it reduce the durability of the surfaces on which it is used?

No, “BIOBUBBLE” treatment does not show any adversities on application surfaces. Except for food contact surfaces, “BIOBUBBLE” treatment can be initiated on any surface, taking no account of its type.

Is post rinsing required after application?

No rinsing is required after application. The chemical used should be allowed to air dry for 15 – 30 minutes.

Can I use this to sanitize vegetables?

No, BIOBUBBLE COAT 90D cannot be used on any food items or any food contact surfaces.

Any reservation regarding material compatibility?

Except on food items and food contact surfaces, “BIOBUBBLE” treatment can be done on any type of hard and soft surfaces be it metal, non-metal, plastics, fiber, wood, concrete, marble, tiles, ply, etc.

For specific application areas, kindly go through the product brochure or contact our nearest CSL representative.

Is “BIOBUBBLE” treatment effective on Corona Virus?

“BIOBUBBLE” COAT 90D in undiluted form deactivates lipophilic enveloped virus with 99.99% tested efficacy. Yes, it is effective on Corona Virus.

Is it stable? Does it undergo hazardous decomposition?

It is stable at normal conditions and does not undergo any hazardous decomposition.

Is it flammable? Does it require any specific storage procedure?

No, it is not flammable and can be easily stored. However, it is recommended to be kept away from any source of heat, flames and oxidizing agents. It has shelf life of 2 years when stored properly.

Is it safe to deploy BioBubble in the kitchen area?

Yes, it is safe to deploy BioBubble in kitchen area if no open food items are kept during the time of deployment.

Is BIOBUBBLE safe to be used on Utensils and Crockeries?

There is no point in coating utensils, as the use of dishwash detergent will remove the coating from the surface.

Can it be used on Wallpapers?

Usually BioBubble deployment through Electrostatic fogger is safe on wallpaper, but it must be ensured that the wallpaper does not get drenched as over usage of the product may make fabric dampish which may attract dust. Do not use cloth on the wallpaper.

Is the Chemical safe to be used on Veneer and Laminated furniture?

Yes

Is it safe to use on Sofas with: a)Leather/Rexin covers b)Fabric covers?

Yes, it is safe. However, the same theory of use of COAT 90D on wallpaper applies here.

In absence of FloorCoat, what alternative can be used for floor sanitization until the stock arrives?

BioBubble Coat 90D can provide a longer lasting coating but would turn out to be expensive for initial application. FloorCoat being a water-soluble product is more cost effective and provides protection up to 7 days on each application

BIOBUBBLE HANDCOAT

What is the chemistry behind BIOBUBBLE HANDCOAT? How does it work?

Antimicrobial activity of BIOBUBBLE HANDCOAT is accredited to the Retentive Silane Technology which forms a mono-molecular cationic layer over our hands that pierces the virus’ cell membranes, auto-lysing and causing its inactivation upon direct contact. Moreover, the layer does not allow further microbial attack for up to next 24 hours.

Is the formulation effective?

Yes, the formulation is effective over vegetative bacteria, enveloped and non-enveloped viruses, bio-films and other types of allergens.

How do we apply this product?

Pre-clean your hands up to your elbow. Apply 1 push of HANDCOAT and rub it all over your hands, fingers, nails and grooves for 30 – 40 seconds. Air dry for 2 minutes. Take 2 pushes to cover up to your elbow.

When are our hands ready for regular use post application?

After 2 minutes of application of the product. Does not leave behind any sort of toxic residues.

Is the formulation alcohol free?

Yes, it is an alcohol free formulation

How does it differ from conventional sanitizers?

Conventional Hand Sanitizers are based on Alcohol, effective till our next touch. The infection load increases with time, calling for their regular usage in every hour.

What is its recommended dosage?

1 ml of BIOBUBBLE HANDCOAT is required each time. Use it once a day and secure your hands from germs attack for up to 24 hours.

What is the formulation used in this product?

Trimethoxy Silyl Quaternary Ammonium Compound

Is the formulation recommended by any health organization?

Yes, the formulation has been approved by Antimicrobial Science Division of United States Environmental Protection Agency (USEPA).

 Does it cause skin dehydration?

No, BIOBUBBLE HANDCOAT keeps your skin moisturized and hydrated.

Is post rinsing required after application?

No rinsing is required after application. It is recommended not to wash your hands with soap after the application of the product. Wash only with water if required.

Can we consume food with our hands post application?

Absolutely. The product does not leave behind any sort of toxic residues on our hands.

Is BIOBUBBLE HANDCOAT effective on Corona Virus?

BIOBUBBLE HANDCOAT in undiluted form deactivates lipophilic enveloped virus with 99.99% tested efficacy. Yes, it is effective on Corona Virus.

Is it stable? Does it undergo hazardous decomposition?

It is stable at normal conditions and does not undergo any hazardous decomposition.

Is it flammable? Does it require any specific storage procedure?

No, it is not flammable and can be easily stored. However, it is recommended to be kept away from any source of heat, flames and oxidizing agents. It has shelf life of 2 years when stored properly.

BIOBUBBLE FABRICOAT

 

How does the product work?

BIOBUBBLE FABRICOAT works as an antimicrobial fabric conditioner. On application, it creates a mono molecular cationic layer over the fabric surface which kills all the microscopic particles present on the surface as well as defends any sort of further microbial colonization for up to next 20 washes.

How do we apply this product?

Mix 20ml of BIOBUBBLE FABRICOAT in half bucket of water, take 5-6 washed & dried clothes (up to 3 Kg), soak for 30 minutes in the solution and air dry.

When are our clothes ready for regular use?

As soon as it is completely air dried, post application.

Does the application of the product interfere with the appearance and texture of the fabric?

No, it does not affect the appearance, neither does it interfere with fabric’s texture. The product is 100% organic, bleach and phenol free.

How does it differ from conventional high temperature laundry washes?

Even with high temperature wash, risk of germs spread still persists and has been clinically proven. With FABRICOAT, there is no chance of microbial attack for next 20 washes and has been proved to be safe where people work in close spaces.

What is the formulation used in this product?

Trimethoxy Silyl Quaternary Ammonium Compound

Is the formulation recommended by any health organization?

Yes, the formulation has been approved by United States Environmental Protection Agency (USEPA).

 Is it stable? Does it undergo hazardous decomposition?

Yes. It is stable at normal conditions and does not undergo any hazardous decomposition.

BIOBUBBLE ELECTROCOAT

What are the active ingredients used in this product and how do they work?

With Retentive Silane, Amine Oxide, Propane-1, 2-diol and other zwittter-ionic surface active agents as main ingredients, the product builds a transparent sub-microscopic coating, making a strong durable bond, to defend the microbial activities. The submicroscopic long molecular spikes pierces through the microbes and does not allow them to settle down on the treated surfaces for up to 15 days.

How do we apply this product?

Simple Spray and Wipe Methodology. Spray on a lint free cloth and wipe the application surface.

Does the application of the product interfere with the conductivity or working of gadgets?

No, it does not affect the conductivity, neither does it interfere with Gadgets’ working. It is non-corrosive and does not cause damage to application surface, be it electronics or non-electronics.

Can it be used on metal surfaces?

Except for Food Contact Surfaces and Food Items, you can spray it on any material like metals, non-metals, plastics, fiber, Cu-Al alloys.

 Major Application Areas

Cell Phones, Laptop, TV, Camera, Access Controls and other electronics surfaces. For frequently touched surfaces, use it on doorknobs, handles, armrests, hand rails, lift buttons, switch boards, steering wheels, keys, racks, etc.

 Is it stable? Does it undergo hazardous decomposition?

Yes. It is stable at normal conditions and does not undergo any hazardous decomposition.

BIOBUBBLE FLOORCOAT

Why FLOORCOAT has an upper hand over readily available phenyl, Quaternary Cleaners or bleaching agents?

Places like offices, shopping complexes, malls have generally high foot traffic. So to depend upon ordinary cleaners detergents or phenyl becomes a risky option here as they would only ensure curative treatment where infection load increases with time and the harmful micro-organisms may spread through our shoes, hands or any matter that may have come in contact with the floor. BIOBUBBLE FLOORCOAT is a 100% organic formulation whose one-time application on floors will provide complete protection against all types of bacteria, viruses, spores and other surface borne pathogens for up to 7days with more than 99.9% proven efficacy

How do we apply this product?

Broom out visible dust and dirt from the floor surface. • Mix 20 ml of BIOBUBBLE FLOORCOAT in 2.5L of water. • Mop the dust free floor. • Air dry for 5 – 10 minutes. And your floor is protected from microbial contamination for up to 7 days

Does the application of the product affect the durability of the floor type?

No, it is absolutely safe to be used on floors. It is compatible with Marble, Granite, Epoxy Tiles, Laminated Floor, Vinyl, Stone and Vitrified Tiles.

Is normal cleaning and mopping allowed for the next 7 days?

Yes. You can mop the floor with water on regular basis post application but it is recommended not to use any type of detergent or phenyl. If required, Lizol may be used.

Is it stable? Does it undergo hazardous decomposition?

Yes. It is stable at normal conditions and does not undergo any hazardous decomposition.